Tarefa
GE Aerospace had created thousands of pieces of end user training & support content for their global end users using SAP Enable Now and did not want to waste all these valuable education assets. In 2020, they tested datango against other products in the market, including uPerform, WalkMe, TTS, and Assima, to convert all their training content that had been generated. After extensive testing, GE Aerospace chose the datango on-premises solution as their training and support platform in 2021, rolling out globally, including GE Celma in Brazil.
Parâmetros
- Setor: Tecnologia aeroespacial
- Project duration: Since 2021
- Project title: GE Aerospace OASIS
- Number of end users: 5000
- Applications: SAP & Power BI across the GE Aerospace IT Enterprise
Solução e resultado
The existing content was converted in bulk to the datango platform in under one day and then GE Aerospace started editing the existing content with their system business process owners, as well as creating new content in other IT applications. To date, GE Aerospace has thousands of pieces of content in multiple IT enterprise applications and plans to extend the use of datango across their IT landscape after Project Oasis.
Breve perfil do cliente
GE Aerospace is a world-leading provider of jet and turboprop engines, components and integrated systems for commercial, military, business and general aviation aircraft. GE Aerospace owns a variety of companies including Dowty, Avio, GE Honda, Unison and Colibrium.
From application engineering, through design and manufacturing, GE Aerospace offers a comprehensive approach to product specification, design certification and service. GE Aerospace supplies critical systems and components to the aerospace and defense markets.
You’ll find GE Aerospace in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems.
Os 3 principais fatores de sucesso de um projeto
- <1 day: All content conversion
- >2500: Recursos de treinamento salvos
- -90% do tempo: 49 versões em diferentes idiomas
Opiniões dos clientes
“We were delighted with the ease of use of the datango solution, the bulk conversion with high fidelity, and the ability to capture other IT applications. The conversion from SAP Enable Now process was amazing – so fast and seamless. We used our Business Process Teams to edit the converted content in datango and create new content for SAP, which was then accessed globally from places such as Europe, Asia and the Americas in a variety of languages. datango is so easy to use, work with, and be supported globally by Development and Customer Success Teams around the globe: they are a pleasure to be a Partner with GE & Tech Mahindra.”
Sameer Patro, SAP Information Technology Applications
Contato
Estamos à sua disposição. Você tem alguma dúvida? Precisa de mais informações sobre nossos produtos? Então, não hesite em entrar em contato conosco. Nossa equipe terá prazer em ajudá-lo! O melhor a fazer é agendar uma apresentação online dos nossos produtos.
Américas