Successful digital transformation and software rollouts begin with the right support!
With its holistic approach, datango is one of the market-leading providers in the fields of user adoption, performance support, and knowledge delivery, both in German-speaking and international markets. Discover our comprehensive User Adoption Platform, which combines various modules for efficient and sustainable employee enablement in a single solution. It adapts flexibly to different requirements and can be used independently of the application in both SAP and non-SAP systems.
The datango Performance Suite provides targeted support to help employees use software with confidence. For users, the introduction of new systems is often associated with uncertainty and additional effort. Our solution therefore accompanies them directly in real-work situations: employees are guided step-by-step through new or changed business processes and receive context-sensitive assistance directly within the system. At the same time, datango enables knowledge to be provided in a structured manner and kept up to date. This can happen through central management or directly from the specialized departments.
The result is a solution that integrates into complex system landscapes while also being suitable for clearly defined requirements. datango is frequently used when companies want to ensure permanent support during the actual use of their applications in addition to preparatory training.
With us, you stay up to date. Our products in the user adoption market segment are constantly being further developed at our development center in Berlin.
datango’s Scope of Services at a Glance
- Holistic platform for content creation, e-learning, and user adoption.
- Tailor-made solution for diverse requirements: from SMEs to large corporations.
- Unlimited reuse and editing of existing content from the WalkMe Learning Arc predecessor, SAP Enable Now.
- Fast plug-and-play content creation directly within the workflow using the datango EasyRecorder, requiring no prior training.
- Identification of content optimization potential through the datango Analyzer.
- Application-independent use in various system landscapes.
- Flexible deployment as an on-premises or cloud solution.
- Direct personal support from a highly competent team.
- Customization options and collaborative product development.
- Multilingual software supporting over 40 languages, including translation and text-to-speech interfaces.
Product Overview
With the datango Performance Suite, we offer a complete package to improve the skills and performance of your employees. Through tailor-made, rapidly created e-learning modules for your systems and processes, as well as online live support, we help your company introduce new or changed business processes and applications simply and efficiently.
The datango Performance Suite consists of the following components:
datango Creator y datango EasyRecorder
The datango Creator is our authoring tool, and the EasyRecorder is our plug-and-play content recorder for everyone.
With the datango Creator, you can easily create customized training materials for your company. From interactive scripts to exercises and test environments, our authoring tool offers everything for successful process documentation and universal training. The datango Creator generates all necessary resources for the targeted further training of your employees through a single recording—and in over 40 languages if required. With the optional datango EasyRecorder, all employees can independently record processes in their working context and receive immediately usable content, entirely without training effort.
datango Academy
The datango Academy is our Learning Management System for targeted and efficient e-learning.
As a Learning Management System, the datango Academy enables the clear management of your e-learning content (https://datango.com/creating-e-learning/). Learning content can be precisely tailored and assigned on a role-based basis in the form of courses—with or without certificates. Furthermore, the datango Analyzer provides comprehensive and, if required, anonymized reporting on courses, performance, and weak points.
datango Live! guarantees your employees help at the "moment of need."
datango Live! is there for your employees exactly when they need support. With context- and application-sensitive functions, datango Live! enables end users to access the appropriate documentation or learning sequence at the moment of need, ensuring effective learning. The Guided Tour leads employees through complex processes, the Content-Tip provides information on available content, and the Augmented Tool-Tip allows you to place any kind of information directly on the user interfaces.
A Holistic Platform for Sustainable User Adoption
The datango Performance Suite combines all relevant user adoption functions into a single platform—from performance support and knowledge management to e-learning and analytics. This provides companies with a comprehensive solution without having to combine multiple systems or build up additional complexity. Unlike many traditional enterprise solutions, datango remains intentionally lean and flexible.
Employees receive support both during preparation and during actual system use. In addition, the datango Analyzer provides insights into real-world application, making it visible how processes are actually being used. Usage behavior, recurring issues, or deviations in process execution can thus be made transparent. Based on this data, targeted measures can be derived, content can be optimized, and support can be provided exactly where it is needed in everyday work.
Knowledge Management in the Work Context – Centralized and Decentralized
Companies can manage knowledge centrally while also creating and maintaining it decentrally within specialized departments. This ensures that knowledge remains structured yet close to the actual processes of daily work. Departments are actively involved in creation, while central authoring teams ensure quality and consistency.
With the datango EasyRecorder, employees can record workflows directly while using the system and independently create documentation, learning content, and other formats in the shortest possible time. This plug-and-play content creation allows for a quick start without additional training effort and can be used flexibly across various systems and applications. Content is generated directly from practical experience, is quickly available, and can be further processed, standardized, and deployed company-wide from a central location.
The Right Solution for Every Company Size
Our User Adoption Platform is designed to adapt to different requirements and company sizes. It offers exactly the functionality needed in everyday work without unnecessary complexity or oversized system landscapes.
Particularly for SMEs (Mittelstand), it is crucial to use solutions that remain economically viable and can be quickly integrated into existing processes. datango enables structured implementation and use with short project timelines and low administrative effort. At the same time, the platform remains flexible enough to keep pace with growing requirements.
The range of functions and deployment can be specifically tailored so that companies receive exactly the support they need: efficient, traceable, and without additional system costs. We would be delighted if you also decided to make the switch.
Want to learn more about our alternative to WalkMe Learning Arc?
In a personal and non-binding conversation, we will provide you with a comprehensive overview of our software solutions. Our experts are available to answer all your questions—24 hours a day, 5 days a week. You can get a first impression on our website. Simply click here.