The introduction of datango at the end of 2022 marked the beginning of a significant change in knowledge management at Mitteldeutsche Verlags- und Druckhaus GmbH. The transition was gradual and smooth, with existing content being transferred from the old system to ensure no data was lost. A comprehensive restructuring of the company-wide knowledge management system was initiated. Several datango products were specifically used for this purpose: datango Creator has since been used to create e-learning courses, documentation, and step-by-step demos in a wide variety of subject areas. datango Collaborator is used to centrally manage the content produced, ensure its quality, and check it for formal and technical accuracy. 

In addition, datango Academy ensures the efficient implementation and management of mandatory training courses — such as those on data protection and IT security — as well as, increasingly, product training and onboarding processes. The learning content is enriched with interactive formats such as quizzes, which can be customized using the quiz module. datango Live! is also in use, albeit currently in a limited capacity: Due to technical peculiarities of some web applications, automatic context navigation is currently only used in selected areas, while manual search is heavily used. The Analyzer also provides important insights into content usage and progress and supports data-driven optimization.
The project started at the end of 2022, with a smooth transition from SAP Enable Now to datango. Productive content creation began as early as May 2023. The process was professionally thought out from the outset, with a specially organized strategy day with datango forming a central basis. Clear creation guidelines were then introduced, a decentralized authoring model was established, and a role-based knowledge structure was set up. Today, around 40 authors work across departments to create and maintain content. This process is supported by knowledge managers, who ensure quality and content relevance in their areas. This has led to a steady increase in acceptance within the company – not least because external content (e.g., Microsoft 365 content) has also been adopted, revised internally, and seamlessly integrated.

With datango, Mitteldeutsche Verlags- und Druckhaus GmbH has implemented a powerful platform that not only works technically but is also widely accepted organizationally. The solution not only delivers content, but also creates structures for sustainable, organized learning within the company.