Task
UPK discontinued the service in December 2022. All elements of the interactive help in systems and processes had to be converted into a new tool so that they could continue to be edited and used.
Parameters
- Industry: Logistics
- Project duration: 15 months
- Project title: UPK Migration
- Number of authors: 2
- Number of end users/learners: 500
- Application: Blue Yonder, Horsepower, Fleet Manager, Tableau, Load carrier
Solution & Result
datango support worked with us to ensure our help topics were all converted without compromising the integrity of the content. Our end-users are using datango Media Center to take their help topics. We have received positive feedback from the end user experience. Developing new topics in datango Creator offers an Admin user-friendly experience with many more options for customization. Publishing the content is done with ease.
CUSTOMER SHORT PROFILE
An award-winning, industry thought leader known for its operational excellence in supply chain and logistics management. With operations in North America, South America, Europe, and Asia, it provides a wide array of solutions including dedicated contract carriage, distribution center management, transportation management, lead logistics, and supply chain consulting to major shippers worldwide.
TOP PROJECT SUCCESS FACTORS
Customer feedback
„datango gave us the piece of mind we needed to be able to successfully convert all our interactive help topics to the new application without compromising the integrity of our content. In addition, the options are many to enhance our end user experience.”
Supervisor-IT Controllership & Audit
Contact
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