Creating training materials - three programmes with synergy effect!

When you create training materials, you ensure consistent processes and procedures with efficiency. This has a positive impact on your productivity and quality levels. Whether you are documenting operationally relevant procedures, systems or programmes, clear and comprehensible training documents and manuals for employees are irreplaceable. With their help, you increase the synergy effect in your company.

For new employees, they provide a guide, while experienced employees use the documents as a reference. In this way, you ensure that important information is not lost with departing employees. At the same time, fixed descriptions of processes or written instructions offer no room for interpretation.

Plan the content and structure of your training

A good manual explains in a few steps how the processes work in your company. They concretise processes in an easy and understandable way using pictures, pictograms and screenshots. This accompanying material is not a prerequisite, but it illustrates and optimises the whole thing. According to studies, people find it easier to remember processes that are visualised.

Ideally, you should create training materials by topic and in chronological order. No more than ten steps per process are ideal to make complex processes understandable. Explainer videos are best suited for more complicated content.

How a Learning Management System helps you

A Learning Management System (LMS) helps you to create, manage and organise training materials. From here, your target group has access to everything they need. At the same time, you simplify administration and help ensure that your employees are always up to date. Such a system not only helps you to create training materials: It integrates online courses and analyses whether your documentation is effective. It also offers an interface for administration and a user interface for your employees to use the documentation. It enables you to have a comprehensive knowledge management:

Create training materials: You create courses, assessments and exams, either from scratch or based on previous documentation.
Manage: Creating training documents is not enough. In such a system, you manage the documents and update them regularly.
Publish: You assign participants to your content so they can use it and find out about changes. This allows you to provide ongoing training as you create more training materials.
Analyse: Receive reports and track the progress of your target group.

A short digression: What is knowledge management and why is it important?

The basis of internal knowledge accumulates in three places in your company:

Knowledge management refers to all strategic as well as operational activities and management tasks of a company that optimize the handling of knowledge.
Knowledge management is thus the methodical influencing of a company's knowledge base, whereby it is understood to include all data and information, all knowledge and all skills that a corporation has - or should have - to cope with its diverse tasks.
In the course of today's knowledge- and innovation-oriented communication age, the available knowledge capital - in addition to capital, company equipment, raw materials and employees - is increasingly becoming the decisive production factor.

As a result, many companies have introduced the role of Chief Information Officer, who is responsible for ensuring that:

Employees are provided with important information
Training courses are designed for employees so that they can optimally deal with the knowledge provided
Information processing is aligned with the overall strategy of the company and value-adding processes are enabled

The basis of knowledge management:

Knowledge experience counts as the foundation of knowledge management. Three components are important here:

Organizational memory: This refers to the actual acquisition of knowledge, the processing of knowledge, and the use of knowledge.
Organizational Knowledge: This comprises the present-related knowledge of an organization, which is often stored in a knowledge database.
Organizational learning: This refers to the reproduction of organizational knowledge, for example in the form of an internal enterprise wiki.

You can find more information in our blog post.

The potential of the employees is decisive

Important: Successful knowledge management is based on your employees. With the knowledge imparted here, they develop their potential and contribute to the success of the company. The centralized approach ensures that the creation of training materials is not in vain. Instead, you compile specialist knowledge in a way that can be found by all employees.
With knowledge management, you influence how knowledge spreads throughout your company. It holds enormous potential for improving processes and products. At the same time, you save time and costs. This makes tools for efficient knowledge management a companion that will help you on your way.

datango Creator

Optimum employee enablement is essential in the long term. Our Creator Tool not only helps you to create training documents and document software professionally. The datango Creator authoring tool supports you with targeted opportunity management. You can use it to increase the performance of your applications, regardless of whether you use MS Office, SAP or in-house developments.

Our Creator Tool helps you create training materials and map your business processes. In more than 40 languages, we provide your end users with test scripts, materials for training and e-learning sequences such as exercises, tests or demonstrations. Thus, you train your employees with training materials that you create yourself. A software is only as good as the end user who uses it. Additional plug-ins make all learning content available, while the employee is constantly kept up to date.

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datango Collaborator

datango Collaborator offers you everything you need for efficient knowledge management. With this tool, authors, training instructors and knowledge managers work together effectively. An additional synergy effect is created when you organize the content clearly and assign it based on roles. With datango Collaborator, you can manage and schedule all relevant interfaces.

Do you hold regular IT training courses? Such content can also be optimised with the tool, while you easily analyse the learning progress of your employees.

This central platform for learning content management is not only used to create training materials. You enable effective and transparent collaboration between authors and your operational organisation. The ability to categorise and prioritise tasks ensures your long-term success. With your central knowledge library, you and your employees have continuous access to all learning content.

An important approach is the analysis of weak points. You track these with targeted evaluations and take them into account when creating the training materials.

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datango Live!

With datango Live! you ensure that your employees use the training materials you create. End users have continuous access to the currently required learning sequence. If you want to support your users individually, this module offers you everything you need: relevant provision of training documents, publishing e-learning content or providing online help - datango Live! supports all of this.

The software live support assists your employees when they need help. Thanks to the user help, the program recognizes which application the employee is using and offers the appropriate learning sequence. The support is cross-application and is always in the foreground. The online support software adapts to your system - this increases the synergy effect.

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CONCLUSION

Are you thinking about creating training materials that will help your employees get ahead?

A platform that centrally manages your knowledge, enables training and e-learning, offers you everything you need. Targeted knowledge management within your company helps you to control procedures and processes in a targeted manner. In addition, such a platform offers you all the possibilities to train your employees continuously and to train new employees without any problems.

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